Regular audits promote exchange
In addition to product analyses, we value having close relationships with our suppliers and service providers. We maintain these contacts, for example, by conducting regular audits and visiting them on site – gladly accompanied by our customers too.
Standardized audits help to better assess product quality and enable the continuous optimization of the entire process chain by collaborating with the partner.
Deeper insights gained on site
In our view, it’s very useful to visit our farming projects and suppliers. A direct view of how things are on site and the direct contact with producers create the best conditions for establishing a trusting, intensive and long-term business relationship.
Audits were recently carried out at our farming projects and suppliers in Egypt, Bulgaria, Serbia, and China, at our grape supplier in Greece, and at our fruit and vegetable supplier in Italy.
Lab tests for security
Organic food is strictly monitored and certified. Nevertheless, we additionally commission our own analyses. These studies provide us with important information about the composition and safety of the food. Depending on the type of product and its country of origin, our annually updated analysis plans factor in individual risks, our experiences from previous years, legal requirements, recommendations by institutions such as QS or BNN, and special customer requirements. To carry out our analyses we only commission laboratories accredited under DIN (EN) ISO 17025. In 2016 we commissioned over 800 analyses.
Apart from conducting our own analyses, we have participated in BNN monitoring since 2003. As part of this monitoring, the Bundesverband Naturkost Naturwaren (BNN) e.V. regularly conducts cross-company, coordinated analyses that look for pesticides in fresh products. The BNN selects products based on risk-oriented aspects. Wholesalers and importers involved in the organic industry participate in the monitoring. Monitoring analysis results are published in a database for all participants to see. The database provides a deeper impression of the market situation and helps optimize analysis plans to allow risk products and contaminated sites to be identified. BNN monitoring provides for greater transparency in the organic market. If there are any abnormal findings, the names of affected suppliers are disclosed to the group of participants in order to ensure residue-free products.